How Can We Help You?
Search our help center or browse topics below
Browse by Topic
Getting Started
Learn the basics of setting up your account and first orders
Empty Bottle Management
Track and manage returnable empties effectively
Orders & Deliveries
Managing orders from creation to delivery
Payments & Credit
Tracking payments and managing credit limits
Video Tutorials
Watch step-by-step video guides on using DistributionFlow
Quick Start Guide
Get started in 5 minutes
Empty Bottle Tracking
Master empty management
Advanced Reports
Generate powerful insights
Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to you.
Can I use this on my phone?
Yes! DistributionFlow works on any device - smartphone, tablet, or computer. Your sales reps can use it in the field.
How do I add more users?
Go to Settings → Team, click "Add Staff Member" and send them an invite. They'll receive an email to create their account.
What happens to my data if I cancel?
Your data is preserved for 90 days after cancellation. You can export all your data anytime before that.
Do you offer training?
Yes! All plans include video tutorials. Business and Enterprise plans get personalized onboarding sessions.
Can I track multiple warehouses?
Multi-warehouse tracking is available on the Enterprise plan. Contact us to discuss your needs.
How secure is my data?
We use bank-level encryption (SSL/TLS) and host on secure cloud servers. Your data is backed up daily.
Can I export my reports?
Yes! All reports can be exported to Excel or PDF format for easy sharing and record-keeping.
Still Need Help?
Our support team is available 24/7 to help you succeed.
Support Hours
24/7 Support
Always here when you need us
DistributionFlow
Streamlining FMCG distribution with smart empty bottle tracking and order management.
Quick Links
Contact Us
- support@distribution-flow.com
- +234 814 183 1420
- Available 24/7
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